Workshop Cancellation Policy
A full refund is available if you need to cancel more than 2 weeks before your chosen date, just let me know and I will do the rest.
A 50% refund will be given between 2 weeks and 72 hours before your chosen date and if I can fill your position then the remaining 50% will be refunded. I will do my very best to fill the gap but of course there are no guarantees.
In the event that you cancel within 2 weeks and incur a payment, I will ensure you continue to receive a copy of the comprehensive workshop notes.
Any cancellation within 72 hours will incur the full cost as I will have no option but to run the workshop even if numbers fall below minimum.
I need a minimum number of 3 people in each workshop, with a maximum of 8 people for soap and hair care products and up to a maximum of 16 for skin care courses. If only 2 people are booked, an alternative date or refund will be offered.
Safety goggles and gloves are provided but you can of course provide your own if you prefer.
All safety and making equipment is provided - all I ask is you bring a large Tupperware box to transport your soaps in. This will keep them warm and will also make it easier for you to take them home with you.
Please note, soap making classes are only suitable for age 16+ due to the nature of the ingredients we will be using. All other classes are suitable for ages 11+. See individual workshop descriptions for more information.
Upon booking, you will receive a PDF download by email with further information for participants including where the workshop is held and parking information.
Workshop guidance will be emailed to you a couple of days prior to your workshop giving you a chance to have a read through and familiarise yourself with some of the process as there is a lot of information to take in.
If you have any questions at all upon purchase please do drop me a line and I will reply as soon as I am able.
AS THIS IS NOT A PHYSICAL PRODUCT YOU WILL NOT BE ASKED FOR AN ADDRESS. PLEASE ENSURE YOU INPUT THE CORRECT EMAIL ADDRESS TO ENSURE YOU RECEIVE ALL THE INFORMATION YOU NEED.